I'm a bit confused, are you saying that the key turns easily in the cylinder but when it hits the lock/unlock position it won't go any further? You may have multiple keys for different sliding doors in your home that have are easily confused. Sorry to hijack the thread. Keeping your family safe and your house secure is something that everyone wants. it to the locked position, and it moves back to unlocked quite freely and readily, without the previously audible "click" of it locking (It still makes the click when using the key to lock it) Spray the door key with a graphite-based lubricant. If you're having trouble locking your door, you may need to have a look at part of the door that's referred to as the 'snib'. I just had the locks/latches (i.e. IE a coal chisel here or drill bit where the key would normally go. Fair enough then, I respect your experience. 8654 Security Screen Door Lock - Black The Lockwood 8654 Hinged Security Door Lock has been designed in Australia and manufactured to stringent quality specifications. Lock fitted back into the door and it is functioning properly. To be able to get the cylinder out, the lock needs to be locked. Easy to install, this screen door lock comes with a set of keys. Needed to move some furniture today only to find the door is locked shut. Whitco Tasman Striker Plate W804000. Hasn't worked so far. Whitco Tasman MK2 Security Door Lock Black w/ C4 Cylinder W892117. :-). I have managed to remove the cylinder but the latch wont retract in when I turn the handle. OP if it stays jammed do message me. Can I use an allen key on the tumbler area to loosen lock pins. Managed to get it open. not fully extended, when the door is in fact closed. Same if I do it with the door open. They are the type that has the snib (small switch/latch) to lock without a key on the inside, and an auxiliary bolt which extends the main bolt when it hits the strike plate. Most commonly, these are found on interior doors within a home. I have actually pulled the set screws out of the bottom rollers to facilitate enough give to be able to move the door up and down when turning the key in the lock, along with the inevitable pushing and pulling on the key as I try to unlock it from both sides of the door. This is a video on how to remove the euro cylinder lock from a door. A knob door lock refers to a door turn-knob that has the lock built right in. Any help won't be grateful and thanks in advance Single or multi point hinged security or screen door lock. You dont need to get a new one keyed, the cylinders are interchangeable and it will be a bit cheaper to buy one without a cylinder. They were some years old – I think at that time the warranty was for 6 years – looks to be longer now, http://www.whitco.com.au/en/site/whitcocomau/contact-us/Customer-Service/. Get a pry bar under the door and jiggle it up and down a bit to see if you can free up the lock.If the roller adjustments are in the back face of the door try winding them up or down, it sounds like the door has gone out of adjustment and jammed the lock. Here's a video demonstration - How to replace barrel on Whitco MK2 tasman screen door lock Screen Door Locks and Latches. With the gap I could see between door and frame, the installer should've just surface mounted the strike instead of recessing it. Without drilling out the key area of the lock and destroying things. Here we look at repairs for locksets and knobs. How to replace barrel on Whitco MK2 tasman screen door lock Whitco sliding security screen door lock with internal snib only. In my problem the door bounces on the second latch and primary latch. It's a Whitco tasman mk2 lock; Whitco Tasman MK2 Security Door Lock The bit that isn't staying put is the silver latch just under the handle. Fair enough.If you're still around I have an issue with my work van.The key will operate the driver's door, rear and side doors and ignition without any real issues although while it will open the side door it won't lock it again.It refuses to work in the passenger side door, won't turn at all, which I assume has had very little use as far as using the key goes, the van is about 15 years old and I bought it used when it was about three years old.It's no real hassle because it has central locking anyway although not remote, but if there's a simple solution I'd like to sort it out, it would be nice if I could open the passenger door when I've got it parked in the street at various places without having to open the drivers door then reach across and lift the button.The key doesn't appear to be worn. 1x W892117 Whitco Tasman MK2 Black. Many door knob and lockset problems can be corrected before they become so serious that the lockset does not work at all. Still not working,a more direct method is required. Jan 18, 2014 - Explore Melbourne Steel Security Locks's board "Whitco Locks" on Pinterest. The Key turns easily mainly because I have used graphite for years on all the locks around the home to make it easy for the key to turn in the locks, nothing new there. If that is the problem. The door has been realigned however even with the door open the key won't turn in the lock. Graphite is the standard lubricant for locks and has been forever, any oil based lubricants like WD40 attract dust and gum them up.https://www.locksgalore.com.au/page/shop/flypage/product_id/2049/a/category/e/locksmithtoolsandequipment. cannot open whitco sliding screen door lock Have new whitco and lock will not work - Cars & Trucks question If the malfunctioning lock is in the door handle, there will be at least two screws securing the door handle to the door; remove these screws, unscrew one side of the door knob, and pull the door handle and lock assembly out of the door. Believe it or not, it's actually a very common problem that I get called out for all the time. There is a small chance the cylinder cam has an issue. The solution is providing more space between the door and the strike plate. Take the strike off, and pack it out with a couple washers behind each screw. The locksmith did not warn me of any peculiarities or give me any paperwork (it's possible I could get him back to look at it, but don't have another day off for over a month). Had an old one on hand to work out how the lock actually worked. ... Whitco Tasman MK2 Security Door Lock Black w/ Multi Point Accessory Kit W892117 Tasman MK2. Sprayed a bit of WD40 around to wash out a lot of the graphite and sent me on my way. Barrel Bolts. First up, don't put graphite anywhere near it. Security lock, 5 pin cylinder, durable, standard size replacement lock; Bonway hinged security screen door lock Black * cylinder is included * (47mm) 5 pin Suits either Left or Right hand closing swinging hinged doors Key deadlock from both sides Inside snib 47mm chrome plated brass cylinder with two keys. We had some fail – would not lock from the inside without the key (security doors not sliding) – rang whitco – they sent out a serviceman – replaced them free of charge. Forcing it could break the key in the lock. Just an update for those watching the thread. There's a secondary latch above the main latch that needs to come in contact with the striker plate in order to lock the door. What happens with them is the lock mechanism usually drops down away from the key tongue. Phillips Screwdriver Can of WD40 Large flat head screw driver Needle nose pliers New dead latch – buy after you take yours out. I can undo the black facia on either side of the door and gain access to the cam lock itself, however it is firmly locked closed and I am unable to access the screws that are in the "edge or side" of the door. what braddles suggestedtry just backing off the mounting screws slightly to start & see if the latching then works ;-). Key Is Hard To Turn Or Won't Go In The Lock - Don’t force the key! This is my theory. If the key is turning, very unlikely. A single lock; A three-point lock or a triple lock; The procedure after the lock is installed from an ongoing point of view is no different for both locks as they will deadlock with the key and also deadlock the internal snip with the key. There are two choices in locks when you buy a Seconline Security/Barrier Screen Door. It says MKII on the unit. My flyscreen door uses what I believe to be a Whitco Mk2 lock. Hi, problem locking my back door - the bolting mechanism seems to work fine, ie. A good dose of inox and ezyglide would go a long way, to help free stuff up and drain any stuff if it. The opposite problem is also possible. If you have a key that won’t work in the lock, please see How to Repair Keyed Door Locks. FIXEDHello I have several Whitco screen door locks around the house on the sliding doors. If you are in a situation where the sliding screen has a broken lock, or no lock at all its really not that hard to add one. Now I don't know what's happened, but the one on the back door won't let me lock it, and the main bolt isn't extending. you can try lifting the door when it's shut and seeing if that engages the latch, if that works it means the latch is catching on the bottom of the strike plate. I have metal frames. I just want to see if I'm crazy. Step 1 Ensure you are using the correct key in the lock. Features and Specifications The lock status indicator positioned above the cylinder provides visual indication of the lock’s status. Cavity Sliding Door Hardware. Try bumping the door between the key barrel and where the handle would be, while turning the key both ways. i've had to do this with 2 of my screen doors. it's possible the door may not be aligned properly now, so the latch is missing it's "hole". Hello I have several Whitco screen door locks around the house on the sliding doors. Right hand - handing is done from outside and door slides from left to right to lock makes it a Right hand. Slide the key in the lock and tap lightly on the key to lubricate the inside of the lock. Details about Whitco Security Screen Door Lock Tasman MK2 Black + Multi Point Kit W892117. Bathroom Hardware. move?) Try some graphite, both in each side of the cylinder and see if you can get some into the lock body itself. Shifted it out a wee bit and jobs a good un – and if not for you fellas I would have stripped the new mechanism right back. Once the sun was down, and the door was cool (not burning hot to the touch like during the day, can't put a finger on it for more than 5 seconds) the aux bolt failed it's job again. check the hinges are tightened or you can use a small metal file (i use a round one) to make the "hole" a little bigger on the bottom so the latch fits, or try and re-align the door. … *Edit after reading the latest post, quite possibly the lock is jammed because of the build up graphite, or it the lock is just boken (possbibly from the build up of graphite).Needs to be cleaned out with something you can spray in and will evaporate take it with it, or drain out the graphite with it. In op's the second latch doesn't depress enough to trigger the main latch. I thought I would ask first as there is no hurry now. West facing, the room and door gets all day sun, no shade, and it heats up big time. Free to exit at all times. I believe my theory was correct. You are all legends – had this with a new door we just got installed – they key was that the wood trim that the door rests against when closed was raw wood on install – believe it or not, the thickness or two coats of sealant and two of topcoat was enough to stop the larger latch extend! Pushing the handle down retracts the main bolt, and when the door closes and the auxiliary bolts hit the strike plate, the main bolt extends. Door Seals & Threshold Plates. When your screen door won't latch properly and pops back open or does not close all the way, the latch plate is in the wrong position on the doorjamb. Just got home. If your handle set and deadbolt move freely when the door is open, the deadbolt may be hitting the edge of the strike plate. However I will get the graphite out and some compressed air to see if I can force some graphite inside the lock. Pushing the handle down retracts the main bolt, and when the door closes and the auxiliary bolts hit the strike plate, the main bolt extends. Right hand - handing is done from outside and door slides from left to right to lock makes it a Right hand. If that doesn't work, add another washer behind each screw until it does. Also because of the gap my front door rattles at the bottom when the wind blows, I have to put masking tape there to stop the metal hitting metal. I've tried lifting the door and otherwise move the door around in various directions all while manoeuvring the key. If it's the lock that's the problem. Product Information Improve the security for your home with this hinged Whitco Security Screen Door Lock. Flick the snib and it locks. If I use a screwdriver to depress the auxiliary bolt (from the outside where I can see it), the latch extends, and I can lock it. Once I unlock it back to same scenario. Give it a try but it sounds as if something within the lock itself has jammed, which is odd if the door is seldom used.You've done all that I can suggest, other than try and operate the key while lifting the snib with a hacksaw blade.If all else fails then cut the latch and replace the lock, which will be cheaper than getting a locksmith. Do you have a door that won’t open because the lock latch won’t retract enough to open the door? How to Fix a Faulty Latch on a Screen Door. It's like I've messed up the sequence somehow (the aux bolt thinking the door is open when it's closed). If this not the way then given a new cam lock is relatively cheap, where is the best place to attack the lock to cause minimal damage to the door. With over 300,000 reports of home break-and-enters a year, the best way to protect yourself is by purchasing and installing top-of-the-line door locks. Retrofits previous Whitco Tasman lock. Graphite while useful, is nowhere near the number one tool in my toolbag. Flick the snib and it locks. Twist (flick? Don't use WD40 or any other oil based lubricant. Just stop. That makes complete sense. I cannot flip the snib or lock with a key. Particularly prevalent on doors that have been installed in summer and things shrink when the weather gets cooler. ^ yeah as braddles suggested sounds like the fix. If there are no door alignment issues, the jam is either an unlucky breakage, or a possible build up of debris. At all. Did not do anything, and it appears to be working normally. If you press it in while using the key, it will allow the key barrel to fully rotate. http://www.whitco.com.au/en/site/whitcocomau/whitco-products/hinged-security-door-locking-and-hardware/leichhardt-sliding-security-screen-door-lock/. Debris or Ice from cold weather may be causing problems with the cylinder or you might simply be using the wrong key! Make sure you are turning the key in the correct direction. In the Suits Whitco Tasman screen door locks Stainless steel. Went to the neighbourhood locksmith, where he admired my handy work. Lock body suitable for multi point application. Edit: Forgot to add, make sure the strike is properly aligned so that the main latch clears the hole cleanly and it holds back the secondary bolt. I leave it until tonight and see if it does it again, then follow the above advice. As soon as it hits the unlock position its like its the incorrect key, however when you then turn the key in the opposite direction you get the click of what would normally be the lock position. Whitco Security Screen Door Catalogue 5 1YEAR0 1300 LOCK UP (1300 562 587) whitco.com.au Application / Description Emergency escape hinged security or screen door lock. So it's an issue with the auxiliary bolt, which seems to be hitting the strike plate fine as well. Is this theory crazy? You can't get the barrel out because there is a screw goes through the door edge into the barrel and it is only accessable when the door is open. Whitco Tasman Mk3 Security Door Lock. Payment details. While nothing was really destroyed in the undoing of the lock there are a few burs etc that were probably causing things to jam. Fair enough then, I respect your experience.It was a locksmith who told me to use graphite and never to put WD40 or RP7 near a lock about 20 years ago, so opinions must vary.Ive done it many times since working as a carpenter and haven't had any problems.One thing I'm wondering here is whether the OP's key is worn and won't operate a cylinder which has been rarely used and is near enough to new.Is that a possibility? Last night when I tried to lock it the metal had cooled and put the strike plate just that fraction out of reach. WD if it is the only thing available would work, but has its own issues down the road. Maybe way off here but is there a lot of pressure on the snib?On the off chance that there is see if you can close the door a few more mm then try. Remove the old lock. Often, a malfunctioning latch assembly or lock mechanism causes the problem. The strike plate needs packing to extend it out to activate the secondary bolt properly. Prepare Door Illustrated fitting instructions ILLUSTRATED FITTING INSTRUCTIONS E-KIT multi-point cable kit Austral Lock for hinged security doors C L E THI Y S C P E A R C E K S A G I N E G L P EKIT/P EKIT/L EKIT/H Code 375 m961 826 mm 682 mm 682 mm 826 mm [A] [B] EKIT/S 375 mm 375 mm Suit 0 Low High The lock and strike plate were installed new yesterday. That means it is possible (difficult) to manipulate the cam to the position where it will come out. Whitco sliding security screen door lock with internal snib only. Both worked fine after the locksmith installed. The lock and strike plate was installed in this condition. Door Seals & Threshold Plates. I DID NOT GET WHAT WAS ADVERTISED. If so, here’s how you can fix it. the whole door handle unit) replaced on my front and back security/screen doors. Anyway off to the locksmith tomorrow to get another one keyed alike. The seller won't accept returns for this item. Message me and I will point you in the right direction. First up, don't put graphite anywhere near it. I cannot flip the snib or lock with a key. In Whitco security door locks, the cam (in the middle of the cylinder) is loose. Whitco Security Screen Door Locks. Just looked at the pics, and wow it wasn't much out at all. WD40 isn't reccommended because after a period of time it tends to dry out and turn a bit gummy itself.Graphite while useful, is nowhere near the number one tool in my toolbag, it tends to get overused, goes nowhere and jam up locks, especially in stuff exposed to weather.